Healing Roots

Returns Policy

Dear Valued Customer,

We sincerely apologize if our product did not meet your expectations. At Almeer Fragrance, we are committed to ensuring your satisfaction. This form is designed to facilitate a seamless exchange or return process.

Return & Exchange Policy

At Almeer Fragrance, we follow the Sunnah and accept returns for any perfume that does not meet your expectations. Please review our policy below:

• Returns/exchanges are accepted within 15 days of purchase.
• Perfumes should have at least 90% of the product remaining in the bottle.
• Returns & exchanges do not apply to Waxes, Candles, Body Mists, Car Fresheners, Air Fresheners, Travel Kit, and 5&10ML Spray Testers.
• Processing time for returns/exchanges is 5-6 working days.
• This policy is applicable only for online purchases.

Additional Considerations

• If the cellophane, testers, or box are missing or damaged beyond how it was sent, a small charge may apply.
• If the perfume has been used up to 10%, a small fee will be applicable. If more than 10% of the product has been used, the return/exchange request will not be eligible.

Return Checklist & Fees

To ensure a smooth process, please follow our return checklist:

• Cellophane – Rs. 20
• Box – Rs. 50
• Tester (5ml) – Rs. 250
• Juice up to 10% usage – Rs. 20

For any further assistance, feel free to reach out to our customer support team.

+92 308 902 9000

Almeer Fragrance – Fragrances that speak without words